SHOP POLICY

Shipping

-Processing Time-

Items will be packaged and shipped within 3-5 days of the order date.

-Shipping Time-

Shipping times will vary based on your region. Shipping within Canada may take from 3-5 business days. USA + minor outlying islands may take 4-8 business days.

-International Orders-

If you live outside of Canada and USA then please contact me prior to making a purchase, so that I can arrange an accurate shipping quote for you.

-Customs + Import Fees-

Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.

Returns + Exchanges

Damaged goods must be reported within 48 hours of delivery date in order for a refund to be issued.

Shipping cost will not be refunded.

A photo of the damage is required in order to process a refund.

Damages outside of the 48 hour window, or damages that are not a result of shipping issues will not be refunded.

As a small business owner and a one-woman show, I cannot accept returns for items you dislike, or items that do not meet your expectations. Accompanying the photos are the dimensions of each item to give buyers an idea of the size and structure of what they are purchasing.

Buying from my studio means you are buying with intention and understanding of the handmade quality of my work. Due to this, no two items will be exactly alike.